Consumers live on their own island of special cultures and needs. However, if the company can provide them with a new set of condition in which to develop of figure out their “special cultures”, it will definitely bring the consumers close to them.

Companies are able to stop other companies from reaching the company, i.e. big brands are able to buy up all the inventories at Wal-Mart, however, if pull-selling is initiated by a large number of consumers, Wal-Mart will not hesitate to give the other brands some shelf space. After all, Wal-Mart is about providing spaces to goods with high stock turns rates.
As far as it might sounds lucrative to make use of consumers to do the advertising, it is far from achievable in today’s society.
It is important to tell a story first, feed it and keep it spinning. Respect and involve your consumers. They are the best form of advertising you can get, without a tangible cost. Understand them, put yourself in their shoes, how close are you to them?
Passion, communication, reciprocation, humility are what forms a unique connection. Let the customer’s enthusiasm flow through all levels of the company. Listen to their views. As the influence of mass-media wanes, the value of word of mouth slowly rises in terms of convincing index. Self Reflection is the key to conquest.
Quality is no longer an argument when the different between brands shrink. Hands-on is the best way to integrate the customers into the implementation and development process.
-A Consumer Revolution to Business
No comments:
Post a Comment