Saturday, January 29, 2011

WGM 110129 Subs

WGM 110129

Khuntoria Couple



Yongseo Couple





Textbooks

Here are my new Textbooks


Thursday, January 27, 2011

The Cowardly Lion’s Guide to Conquering Your Entrepreneurial Fears

The Cowardly Lion’s Guide to Conquering Your Entrepreneurial Fears


Ever feel like you’re a little bit of a … coward?
No, you’re not spending your days hiding, running, and weeping, but you haven’t exactly lived up to your expectations, either.
Your blog isn’t getting nearly as much traffic as you thought it would. You still haven’t finished that product you intend to sell. In fact, months or years have gone by, and you haven’t made much progress at all. You’re beginning to wonder if you ever will.
You could rattle off a dozen reasons as to why, and most of them even sound pretty reasonable, but down deep, you know there’s only one thing really holding you back:
You’re afraid.
You’re afraid of telling your family and friends to leave you alone so you can work.
You’re afraid of creating a product no one will want to buy.
You’re afraid of quitting your job and watching the bills piling up and having everyone look at you like a failure.
And secretly, you’re ashamed.


You know entrepreneurs are supposed to be big and bold, laughing in the face of danger and persisting even when the whole world has turned against them. You know you have to take risks. You know you’ll never be in control of your life until you can get some time away from your friends and family and job and start working on what’s important to you.
Yet, you can’t seem to make yourself do it. You’ve been trying for so long that you’re even beginning to wonder if you’re not cut out to be an entrepreneur.
But it’s not true. To prove it to you, I’d like to take you back all the way to 1939 and reintroduce you to an unlikely hero you might have forgotten.

The Cowardly Lion

In the classic film The Wizard of Oz, the Cowardly Lion is … well … a coward.
He’s so afraid of everything that he can’t sleep. He cries when Dorothy slaps his nose. He runs for his life when the Wizard gets angry.
And he’s ashamed of it. So ashamed, in fact, that he can’t believe Dorothy and her companions would even allow him to travel with them.
Most struggling entrepreneurs have exactly the same problems. They can’t sleep, they’re terrible at conflict management, and they get really skittish around authority figures.
When they fail, they move to a different city, switch careers, and sometimes even abandon their family, all because they can’t stand to have anyone look at them.
But it doesn’t have to be that way. The Cowardly Lion was able to overcome his fears, and so can you. You don’t even need The Great and Powerful Oz to give it to you.

How to conquer your fears

In the film, the Wizard hands the Cowardly Lion a medal and tells him he has just as much courage as any hero, giving the Lion’s story a sweet and satisfying ending.
The lesson is that courage isn’t about acting in the absence of fear; it’s about acting despite it.
That’s profound, but it also leaves a big question unanswered: how do you convince yourself to act when you’re scared to death?
Well, let’s take a look at the story.
1. Get disgusted with yourself. When The Cowardly Lion comes across Dorothy and her friends in the woods, he’s so overcome with shame that he can’t stop weeping. He desperately wants to be courageous, and that desperation propels him to go see the Wizard of Oz.
It’s counterintuitive, but for most of us, that’s the way motivation works. If you want to do big things, stop waiting for a time when everything is perfect, and you feel comfortable. It’ll never happen. You’re far better off thinking about how crappy your situation is, getting genuinely frustrated with yourself, and then using that emotion to push yourself to make changes. Misery is a useful tool. Use it.
2. Find a mentor. The Wizard Of Oz could have given The Cowardly Lion a medal for courage the first time he came to see him, but he didn’t.
Instead, he gave him a quest, a chance to grow and to prove himself and to ultimately discover that he always had what he was looking for. That’s what good mentors do. They don’t actually give us anything; they merely guide us through discovering it for ourselves. And that’s indispensable.
3. Test your assumptions. By going on a quest to retrieve the Wicked Witch’s broomstick, The Cowardly Lion challenged his assumption that he was a coward, and he ended up proving himself wrong.
That’s what we all have to do. One of the greatest lessons from cognitive psychology is you can’t trust your own thoughts. When we’re depressed, we all become negatively biased, believing the way we see things is the way things are, and that’s not usually true. If you challenge your assumptions, you’ll usually find out things aren’t nearly so bleak as you think they are, and you can do a lot more than you think you can.
That little voice in your head is not, as it turns out, all-knowing. Pay no attention to the man behind the curtain.
4. Fight for someone else. The Cowardly Lion would rather have run than try to protect himself, but when Dorothy was kidnapped by the Wicked Witch of the West, he stormed a castle of winged monkeys to save her.
Most of us are this way. We’ll fight 10 times harder to avoid letting our friends down than we will to avoid letting ourselves down. So why not harness it?
If you look into the past of almost any successful entrepreneur, you’ll find they had partners pushing them, depending on them, and cheering for them. It’s a perpetual source of motivation, and you can draw on it to do things you would’ve thought yourself incapable of doing.
5. Remind yourself of successes. When The Cowardly Lion returned triumphant, the Wizard gave him a medal for courage to remind him that he’s a hero.
Most people aren’t aware of this, but in the novels following the original The Wonderful Wizard Of Oz book, The Cowardly Lion continued doing brave deeds, and he continued to be afraid, but he reminded himself of his successes and continued anyway.
One of the best ways to build your own self-confidence is to keep a journal of your own victories over fear and to regularly reread them to give yourself courage. We all tend to get fixated on our failures, but having a record of your successes is a good way to keep yourself positive.

The sad truth about entrepreneurship

The fear never goes away.
You just get better at dealing with it.
I was just as afraid when I started my fifth company as I was when I started my first one. In fact, I was probably more afraid, because I understood how truly difficult it is to build a business from scratch.
But it didn’t stop me, and really, I think that’s what defines people we call heroes. They’re just as afraid as anyone else, but they keep going anyway.
They’re willing to lie in bed, sweating and worrying about how they’ll pay the bills.
They’re willing to do the unpopular thing and for everyone to think they’re an ass.
They’re willing to invest years of their life into a product, only to see it flop and have to start over again.
It’s not because they’re special. They just know the price, and they’re willing to pay it.
And really, that’s the secret. So many people I see trying to build businesses online invest all of their mental energy into SEO or the fine points of pay-per-click, or even writing killer content.

But all of those tactics will fail if you don’t have the right mindset

Mindset is what lets you turn tactics into an actual thriving business. It’s what lets you pay the price, to act when you’re scared out of your pants.
And you have to proactively create it. If you hang around successful people, you’ll notice they go to a lot of seminars, listen to a lot of motivational material, and surround themselves with other successful business people trying to do the same things.
It’s not a coincidence. They understand the value of mindset, and they set aside time every day to work on that mindset, to put themselves into the proper frame of mind to stand up and fight.
Because at heart, we’re all cowardly lions. Everyday, we have to wake up and remind ourselves how to roar.

Credits -copyblogger

Tuesday, January 25, 2011

Richard Branson

Richard Branson on Customer Service


The Virgin Group founder explains why your team is only as strong as its weakest link.



I have always liked Sam Cooke's old hit song, "Chain Gang." It comes in handy when I'm talking about customer service. That's because delivering good customer service requires frontline workers to receive support from co-workers -- in effect, a chain reaction of teamwork that is consistent from beginning to end. And the chain of assistance is only as strong as its weakest link. I love hearing reports of good care, especially when they're shared by a Virgin customer. But no matter what the source, there's usually a lesson to be learned. To prove I'm not always bashing our competitor, British Airways, I'll tell a consummate customer story that involves that other British airline: An Executive Club passenger left his leather coat in the airport lounge. He rushed to the front of the plane and asked if he could get it. "Sorry, sir, too late," replied a member of the cabin crew. "But don't worry. I'll tell the ground crew and they'll have it sent to you." He was convinced he'd never see his favorite coat again. Seven and a half hours later, when the flight arrived in New York, an agent met him at the door of the aircraft with his coat.





They'd put it on a Concorde flight that beat his slower 747 across the Atlantic! (Of course, B
ritish Airways can no longer pull off that trick, since the Concorde is no longer in service.) The airline could have put the coat on a later flight and the customer would have been just as grateful. But going the extra mile
builds massive customer loyalty and brand enhancing benefits. You can be sure that passenger talked up the airline for years, and now even the founder of a rival company is telling the tale. How great is that?

Sunday, January 23, 2011

Insensitive

Went out yesterday


To support one of my friends, Andy for his concert at Victoria Junior College. He was the president which is pretty impressive as he passed flowers to the guest of honor at the end.


Then, we went down to vivocity for a late night movie. We watched this movie called Shaolin Shi.


Pretty nice but towards the end, the storyline got a little bumpy and the essence of the it got lost along the way. Pretty sad, I guess the writer got carried away somewhat.


Do go watch it though because overall, its still a fantastic movie.


One of my friend joined us only for the movie at midnight and he didn't do so well for his first semester and he said that he's very emo.


But I think that's okay but what's not okay is that he starts to say that we did well because our modules are easier and so on and so forth.


He even told my other friend that FASS is easier man. And that Macroeconomics is easy, like maths only, wait till he come over to NBS.


I thought that was pretty impulsive and insensitive of him to say that kind of things. Every faculty has their own difficulties and there's simple no basis for comparison. It is not fair to say that other people's modules are easier when you yourself did not take it in the first place.


On top of that, does it comfort you to criticise people that way? At the end of the day, the harsh truth is that they are still better than you. That's a fact.


I'm quite sad for him. Standing at Age 22, he's still so immature and insensitive to other people's needs and feelings. He still continue to talk without thinking through his head first. Always expecting the others to tolerate him and pamper him.


We might be able to do that for now. But in the long run, it is him that will suffer especially when he goes out to the workforce.


Another thing is that he has a lot of hot air. I remembered that after the A levels, he didn't do so well and he was so agitated. He vowed to study for University and swear to get good grades. In the end, he didn't even put in much effort. Now, after he screwed up the first semester in University, he once again says impulsives things like he will not continue to stay in the hall, he will leave it there to rot. He will study and do tutorials one week in advance and he vow to get As this time round.


Again, a lot of hot air. Lots of form, but clearly there's no substance.


He's merely rampaging through his way like a mindless animal without any clear strategies. All talk, no action that is.


Well, let's see how Semester 2 turns out for him. He better buck up or else he has only himself to blame at the end of the day