Get down to the level of understanding to build trust and loyalty.
Misunderstandings often occurs as a result of the lack of communication between both parties.
How often do we listen to understand? Not often. We are all interested in telling stories but more often than not, we are not heard by the other parties.
We are often interrupted or distracted along the way. Seldom do we actually get to finish out story and get the satisfaction which we had anticipated.
Think back for a while. When was the last time you had told your own story and afterwhich, managed to receive the kind of reaction you had hoped for ?
Then again, when was the last time when you had actually listen to someone closely right till the end, giving the speaker the due respect and reaction that is expected? Or were you merely adamant about what he had just said because you were to eager to tell your own story?
Give and take. That's the basic of business.
Learn to listen first before you expect the others to listen to you.
Credits -glanding
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